How to contact Luko

At Luko, we chose not to have agencies. Digital allows us to be way more responsive, available... while reducing our expenses, and in the end, fees we charge you.

By chat

On the chat, we answer approximately in less than 1 min 30 sec. It's the fastest way to get an answer, the most practical way to declare your damage and the most efficient way to handle your claim.

• from 8am to 9pm monday to friday
• from 9am to 7pm on saturday
• from 10am to 8pm on sunday

Chat with us →

By mail

Because it still comes in handy sometimes, you can send us a mail at The team will reach out to you within the end of the day during weekdays, and on monday if you send us a mail during the weekend.

Send us a mail →

A registered mail ?
In 2020 ?

Just forget registered mails and written forms you have to send for all your insurance procedures. Subscription, compensation, claim declaration, everything can be done online. Hence, you can get insured in 2 min after having asked all your questions to someone on a sunday.

Not having agencies allows us to reduce our expenses and keep prices fair for our insurees. If you ever want to send us a letter, here's the address:

Luko Cover SAS
91, rue du Faubourg Saint-Honoré,
75008 Paris