Reviews of Luko insurees

Insured in 2 mins, claims paid in 2 hours, a handyman at your door in 2 days.
How does that look in real life?

Feedback and testimonials from our insurees

Google, November,15th, 2018
⭐⭐⭐⭐⭐

"Super quick subscription, great customer service. They handled my termination, which was not easy considering my old insurer was not easy to deal with. Thanks Alexandre for taking care of it"
Grégoire Charroyer
Chat Luko, October, 13th, 2018
⭐⭐⭐⭐⭐
"Best experience of insurance subscription"
Adrien Kovanic
Email, November, 26th, 2018
⭐⭐⭐⭐
"Amazing customer experience, thank you Luko"
Jordan G.
Chat Luko, November, 20th, 2018
⭐⭐⭐⭐
"Hello Marc-Antoine,
Amazing customer service.
I wasn't expecting that much.
Have a great evening"
David Finel
Chat Luko, le 3 Septembre 2018
⭐⭐⭐⭐⭐
"Thanks a lot, I wasn't expecting that much 😊 I will happily spread the news. It's so easy to subscribe in just a few clicks. I've been looking for insurers for a few weeks and there was always a catch. This time it's simple and clear"
Romain Thomas

Disasters stories 🤕

Our insurees are in the best spot to share their little problems with you.

Water damage, attempted burglary... Read their stories about how Luko helped them with their disasters.

🔑 ATTEMPTED BURGLARY
How do you handle attempted burglary when the key does not work and it's past 10pm?Testimonial of Juliette H. (Paris)
Read the testimonial (in French)
☔️ WATER DAMAGE
How do you handle water damage when you don't know where the leak comes from?
Testimonial of Julia G. (Nantes)
Read the testimonial (in French)

Lukoin the news

They talk about the insurance revolution.
Read what newspapers have to say about Luko.

avis des echos sur Luko
"Luko a bâti un concept 100 % digital et solidaire à contre-courant des canons du secteur. Elle compte sur sa communauté de early-adopters et la qualité de son service client pour séduire de nouveaux utilisateurs. "
Read the article
avis de BFM business sur Luko
"Luko veut bousculer le monde de l'assurance habitation. La start-up s'attaque à ce secteur en inventant un modèle d’assurance et de réassurance plus simple et transparent pour l’utilisateur. "
Voir la vidéo
avis du figaro sur luko
" La start-up Luko a décidé de lancer une assurance spécifique aux nouveaux enjeux du déplacement urbain comme les trottinettes électriques. Elle couvre les dommages corporels, le vol, la casse, les mesures juridiques et inclue une garantie de responsabilité civile, en cas d'accident "
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avis de challenge sur luko
"La promesse est forte: "assuré en 2 minutes, remboursé en 2 heures, un artisan en 2 jours". Et l'ambition affichée par Luko n'en est pas moins forte: réinventer l'assurance habitation. Déjà 10 000 foyers pré-inscrits"
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avis sur luko de Maddyness
"Luko lance en France son assurance habitation sur un modèle qui se veut responsable et transparent. La promesse : 2 minutes pour s’assurer, 2h pour être remboursé, 2 jours pour réparer "
Lire l'article
avis sur luko de frenchweb
"Le principe de Luko est simple et mise sur le meilleur en chacun d’entre nous pour créer une relation de confiance. En fin d’exercice, s’il reste de l’argent non utilisé, le solde de la cagnotte est reversé à une association choisie par l’assuré"
Lire l'article

Frequent questions

💪
🏅
How can I trust Luko?
Don't you worry! We cover our back to cover yours.

We are endorsed by the most robust partners, with over 150 years in insurance.
Swiss Re is the second biggest reinsurer in the world. We are in good hands 👐
La Parisienne Assurances was founded im 1829, making it the oldest private insurance company in France
Read more
How does Luko differ from traditional insurers?
It's very simple 👌

We want to reinvent insurance by putting an end to the conflict of interest that exists in this industry, namely, that there is always a loser and a winner. If a traditional insurer reimburses you for a claim, he loses, and you... win (and vice versa).
    Read more
    I am already insured, how to switch to Luko?
    It’s refreshingly simple. Who would have believed?
    All you have to do is insure at Luko: and
    we will take care of canceling your old contract for you. That’s all.
    Read more
    More questions?
    Visit our FAQ