Legalities

Publisher of the website

This website is published by Luko Cover, a simplified joint-stock company with 500,000 euros in capital, and is registered with the registre du commerce et des sociétés of Paris under the number 837 821 149 00015, whose head office is located at 91, rue du Faubourg Saint Honoré , 75008 Paris.

Company Individual VAT Identification Number: FR41837821149

Telephone : +33 1 76 35 01 52

Director of Publication: Raphael Vullierme
Publication Manager: Benoit Bourdel
Contact Adress: 91, rue du Faubourg Saint Honoré , 75008 Paris : +33 1 76 35 01 52

Luko in an insurance intermediary registered under n° 18002431 with l’ORIAS
Luko is also subject, within their scope of activity, to the control of the ACPR (Autorité de Contrôle Prudentiel et de Résolution) which is located 4, Place de Budapest 75436 Paris Cedex 9 - https//acpr.banque-france.fr

Luko in an insurance intermediary registered under n° 18002431 with l’ORIAS
ORIAS : 1, Rue Jules Lefebvre 75331 Paris Cedex 9 - www.orias.fr

Regulated by the Code des Assurances, Luko Cover SAS has taken out professional liability insurance and a financial guarantee in accordance with articles L.530.1 et L.530.2 of the Code des Assurances :

  • Professional civil liability underwritten by LLOYD’S de Londres (AFB 623 / 2623), Beazley Solutions Ltd, 1 Rue St Georges, 75009 Paris. Police numéro : WBRCIAAP4482
  • Financial guarantee underwritten by LLOYD’S de Londres (AFB 623 / 2623), Beazley Solutions Ltd, 1 Rue St Georges, 75009 Paris. Police numéro : BGGFIAAP0075

As an insurance intermediary and co-designer, Luko does not provide a benchmark service based on an unbiased analysis of different insurance offers available on the market. Luko  offers a exclusively single insurance offer. The remuneration of the intermediary is a commission on the insurance premium. Luko does not have any capital link with mutuals and insurance companies or any other commercial agent on the site.

Host of the website

the website getluko.com and Luko's services are hosted by:

  • On data centers in Europe (Ireland and Germany) from Amazon Web Services (AWS).

    Amazon Web Services Inc.
    410 Terry Avenue North
    Seattle, WA 98109-5210, USA
    http://aws.amazon.com
  • On Webflow, Inc. servers

    Webflow, Inc.
    398 11th Street, 2nd Floor
    San Francisco, CA 94103, USA
    http://webflow.com

Data Protection and Liberty

Luko has made a declaration to Commission Nationale de l'Informatique et des Libertés (CNIL), in accordance with the Loi Informatiques et Libertés number 78-17 of January 6th 1978, under the number 2023269.

The user has been informed and in particular, in accordance with l'article 32 de la loi Informatique et Libertés du 6 janvier 1978 modifiée, Luko, as data controller, implements a personal data processing whose main purpose is:

  • management of access and operation of the service;
  • management and monitoring of the customer, user and potential customer relationship;
  • commercial management and marketing of content;
  • the measurement of quality and satisfaction;
  • commercial management and marketing of content;
  • commercial prospection, events and personalization of offers;
  • the improvement of the services provided.

Collection and use of personal data

Internet users are informed that the collected personal information can be the subject to computerized processing, and this data can be gathered in the form of a file and that in accordance with the provisions of article l'article 39 de la loi "Informatique et Libertés" modifiée, one has the right of access, rectification and opposition regarding the data which concerns them.

To exercise this right, please contact Luko Cover SAS at 91, rue du Faubourg Saint Honore, 75008 Paris or by email at dpo@getluko.com. The user is informed, that the information that they communicate via the forms present on the site are necessary to answer their request and are needed for Luko to address it.

Luko does not transmit personally identifiable information collected to third parties for commercial prospects.

The user is informed that notwithstanding the hosting of this site on a server located in Europe (Ireland, France and Germany), the information collected via the site or sent directly by email is automatically directed to the Luko servers in Paris and treated in France.

Cookie Policy

By using the Luko.fr website, you agree that we place cookies on your device, as described in our Privacy Policy and in this Statement.

The user has a right of access, withdrawal and modification of personal data communicated through cookies under the conditions indicated above.

Intellectual property

Any total or partial representation of this site by any person whatsoever, without the explicit permission of the publisher of the site is prohibited and constitutes an infringement punishable by articles of the Code de la propriété intellectuelle.

Complaints

Luko has the aim to bring you the best quality of service at all times. We remain attentive to any complaints.

Contact us
Phone
: +33 (0) 1 76 35 01 52 (price of a local call from a landline - from Monday to Friday from 9am to 7pm)
Email : cover@getluko.com
Mail : Luko - Claims, 91 Rue du Faubourg Saint-Honoré, 75008 Paris - FRANCE